Customer Assistance - Contact Us

Contact Us

At Hoosier Ride we pride ourselves on attentive, courteous service and are here when you need us. To reach us, simply select the appropriate department tab below and send us a message. Thank you.

Customer Assistance
Baggage Locator Service
Passenger Assistance Requests (ADA)
Charter Quote Requests
Refunds, Exchanges, and Billing Info
Lost and Found Help
Service Complaints
Employment Application

General Assistance, Schedule Requests, and Ticketing

Fill out the following and we will be back in touch shortly. Thank you.

Nature of Your Request
Your Contact Info
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number

We May Call If We Have Questions
Alternate Phone Number
Your Message

Baggage Locator Service

Please do not write to the local terminals for customer or baggage assistance matters.

Your Contact Info
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number

We May Call If We Have Questions
Alternate Phone Number

We May Call If We Have Questions
Baggage Details
Baggage Claim Number(s)

If you happen to know them.
Date of Travel
Passenger Trip Origin:

Where you departed from.
Passenger Trip Destination:

Where were you going?
Additional Details

Request Travel Assistance [ADA]

Please read the section under Travel Info on Passengers with Disabilities travel. Please provide the following details and someone will be in touch with you shortly.

Your Contact Info
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number

We May Call If We Have Questions
Alternate Phone Number
Trip Details
Departing from:
Destination:
Date of Travel
Time of Departure

:
HH

MM
Assistance Requested:

Request A Charter Quote

With a few details we can custom tailor a quote for your group. Please supply as many details as possible and we will be in touch shortly. Thank You.

Contact Info
Group Name / Organization
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number

We May Call If We Have Questions
Alternate Phone Number

We May Call If We Have Questions
Travel Details
Date of Departure:
Departure Time

:
HH

MM
Group Departing From:

Street Address

Address Line 2

City

State / Province / Region

ZIP / Postal Code

Country
Number of Passengers

Approximately
Return Service Requested?
- Yes
- No
Additional Details
Captcha Spam Protection

Information on Refunds and Exchanges

For general questions with refunds, please use this form to contact our Refunds Desk. To apply for a refund, you must submit a request (with the original ticket) in writing. Refunds cannot be authorized via this form.

Contact Info
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number

We May Call If We Have Questions
Alternate Phone Number

We May Call If We Have Questions
Ticket Information
Ticket Confirmation Number(s)

As Written on Ticket or Receipt.
Passenger Trip Origin:

Where you departed from.
Passenger Trip Destination:

Where were you going?
Date of Departure
Date of Return
Additional Details

Lost and Found Service

We’re here to help. Please do not write to the local terminals for customer or baggage assistance matters.

Contact Info
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number

We May Call If We Have Questions
Alternate Phone Number

We May Call If We Have Questions
Travel and Items Details
Origin:

Where you departed from.
Destination:

Where were you going?
Date of Travel
Bus or Schedule Number

If known.
Description of Item(s)

Service Complaints

We would like to hear about any problems you have had with our service. Thank you.

Contact Info
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number

We May Call If We Have Questions
Alternate Phone Number

We May Call If We Have Questions
Mailing Address

Street Address

Address Line 2

City

State / Province / Region

ZIP / Postal Code

Country
Travel & Complaint Detail
Passenger Trip Origin:

Where you departed from.
Passenger Trip Destination:

Where were you going?
Date of Departure
Departure Time

:
HH

MM
Employee or Driver's Name

If known.
Bus or Schedule Number

If known.
Ticket Confirmation Number(s)

As Written on Ticket or Receipt.
Baggage Claim Number(s)

If applicable.
Details of Your Complaint

Employment Application

A representative will get in touch with you shortly to further the process. Thank You.

Contact Info
Type of Job You Are Interested In
Name*

First

Last
Email

Enter Email

Confirm Email
Phone Number
Alternate Phone Number
Address

Street Address

Address Line 2

City

State / Province / Region

ZIP / Postal Code

Country
Other Information About Yourself You Would Like Us To Know: